It looks like STEP has not been a total failure, with 500 tickets (less than 1% of the 58,000 sold) being recycled through the program. And not every theme camp is needing tickets, so there is still a chance that some of that 10,000 ticket allotment could go towards STEP.
So if the tickets didn’t go to Burners, they didn’t go to family and friends of Burners, and they didn’t go to scalpers – who did they all go to? The mystery continues.
As for her other major preoccupation of the year – dealing with the fallout of a new ticketing system that left many veteran burners without tickets – Goodell said they’ve been sorting out that situation as well: distributing the final 10,000 tickets, which were going to be sold generally, through established theme camps.
Some sources have told us that demand from the theme camps had actually been less than anticipated, but Goodell said they still need to get tickets to various performers, volunteers, and art car crews. “We have a lot of people to take care of,” she said.
She also said that she’s been pleasantly surprised by the number of tickets that are being sold through the STEP ticket resale system that the Borg hurriedly established to redistribute tickets, with more than 500 being offered so far. “It’s a trickle, but it’s not stopping,” she said.
Yet there could still be a bit of grumbling to come over the tickets. The final decision for the Borg to make was whether to require ticket holders to register by name to control scalping – a decision it would need to make before tickets are mailed out in June – and sources say the Borg has decided not to do so.
With demand for tickets far exceeding anyone’s expectations this year, tickets selling out for the first time last year, and with a new system that many said could easily be gamed by scalpers, the unknown factor is how many were snapped up by scalpers who are charging exorbitant prices. The Borg has maintained that they think that number is fairly small, but we’ll see this summer.

