Tag Archives: silicon valley

Feb 23 2015

Burning Man Hacked!

image from WIRED

The news of hackers exploiting a “back door” in BMOrg’s new ticketing system broke last week on Reddit. We covered it last Wednesday in Ticket Hell. Now, the story has been picked up by a broader media audience, with stories in WIRED, Computer World, Paste Magazine, CBS Local, and SFist.

WIRED:

Burning Man has practically gone mainstream. The once-fringe desert camping festival is now cultural fodder for The Simpsons and Taco Bell commercials. Celebrities and CEOs routinely attend. So it’s no surprise that 40,000 Burning Man tickets sold out in less than an hour last Wednesday when they went on sale.

But software engineers in Silicon Valley hacked into the Burning Man ticketing system powered by Ticketfly to cut to the front of the queue. Who needs luck when you have engineering skills and you’re willing to use ‘em for your advantage?

…Several engineers and web developers on a Burning Man Reddit thread speculated that hackers were able to create this backdoor after discovering a few lines of JavaScript code on the ticketing website that gave preeminent access to tickets three minutes before they officially went on sale at noon on Wednesday.

“They left code in the page that allowed you to generate the waiting room URL ahead of time,” said Michael Vacirca, a software engineer at a large defense corporation. “If you knew how to form the URL based on the code segment then you could get in line before everyone else who clicked right at noon.”

Burning Man admits the error and says those hacked tickets will be put back up for grabs during the scheduled last-minute sale in August.

[Read the full story at WIRED]

It’s interesting to watch the corporate spin machine in action. Rather than any sophisticated hacking being required, simply entering your code directly into TicketFly seems to have worked. According to hundreds of Burner comments on the Interwebz, clicking the emailed link ten minutes after noon pretty consistently got Burners in to buy tickets immediately, whereas clicking the link a few seconds after noon led to many Burners being stuck in the queue for 90 minutes with no success.

To me, these are the real issues here: it was definitely not First Come, First Served, and it was trivially easy to bypass the queue – multiple methods were used, and most did not require the ability to write code or hack into systems. The focus on these “200 hacker tickets” is smoke and mirrors around the obvious explosion in the number of tickets being listed on the secondary market. Even BMOrg are now encouraging Burners to get tickets and vehicle passes “on the open market”. With software to automatically buy as many tickets as you want from TicketFly selling for a mere $750 – about the profit margin for a single ticket right now – it seems that there continue to be some serious issues with BMOrg’s ticketing system.

Who would have thought they could make it even worse than the lottery? As BMOrg proved with their Spark movie, perceived ticket scarcity makes a nice story for the media.

WIRED:

The way this year’s sale operated, however, didn’t help to dissipate the resentment. Those interested in purchasing tickets were placed in an online queue as each sale was processed and given a time estimate as to how long they would be kept waiting before they could purchase tickets. The time estimates kept shifting, going from an 24 minute wait, to 46 minutes, back down to 18 minutes, to then “more than an hour,” which might as well have read, “abandon all hope ye who enter here.” At one point, the line was inexplicably “paused” for several minutes, causing another nerve-wracking moment on social media.

This drastic, back-and-forth change in wait times gave those in line the illusion that somehow hackers were cutting in front of them and bumping them out of scoring tickets. Burning Man’s social media team responded by saying that the wait times fluctuated based on how long it took each buyer to complete the purchase. It surely didn’t qualm any anxiety to have used such an unpredictable factor as a counter, instead of a fixed number (“There are 39,999 people in front of you trying to buy tickets”).

See the comments from ZOrg in Emotional Roller Coaster From Hell about why this theory of wait times fluctuating because of some people taking a long time to complete transactions doesn’t add up.

WIRED:

This is not the first time Silicon Valley has been criticized for tampering with Burning Man’s ideals and processes. Last year’s festival garnered unflattering feedback from Burning Man die-hards after venture capitalists, executives and celebrities descended on the desert with air-conditioned camps, personal assistants and other VIP-perks. In recent years, Larry Page, Sergey Brin, Elon Musk, Jeff Bezos and Mark Zuckerberg have all scored tickets to Burning Man.

It seems like now, Silicon Valley is leveraging more than its money to get in front of the line.

[Read the full story at WIRED]

Way to shift the blame to your customers, BMOrg. “Silicon Valley is using its technical might to cheat the system and get Burning Man tickets”: it sure makes a great angle for a story, compared to “some people typed the code into TicketFly”.

Actually it’s BMOrg’s leadership that has been criticized for tampering with Burning Man’s ideals, not Silicon Valley. No-one gives a flying fuck if Zuck brings his P.A., but many Burners do care when some on the Board of Directors are selling $17,000 hotel rooms like it’s some sort of Mega-AirBnB in the desert, and getting an unlimited supply of tickets for their customers and sherpas.

Cancelling 200 tickets will do nothing to fix the problems that occurred in the Directed Group and Individual ticket sales. There is no evidence that it will hurt scalpers, indeed it may even punish some Burners for being radically self-reliant. BMOrg have said they will void these tickets and add them back to the OMG sale – so now there are 1200 tickets left, for 60,000 Burners to attempt to buy in milliseconds on August 5.

Feb 2 2015

Mike Judge on Burning Man, Tech Culture

This segment from CNN Money is worth the 3 minutes or so of your time.

Mike Judge created the satirical show Silicon Valley, as well as Beavis and Butthead and Idiocracy. He says that people in Silicon Valley don’t quite know how to enjoy themselves…hmmmm. He hadn’t been to Burning Man when he launched his new show. Billionaire Burner Elon Musk invited him, saying at the after party “it’s like the best party in LA times a thousand”:

"How Much is Elon Musk Like Iron Man?", asked Modern Luxury

“How Much is Elon Like Iron Man?” (Modern Luxury)

“I really feel like Mike Judge has never been to Burning Man, which is Silicon Valley. If you haven’t been, you just don’t get it. You could take the craziest L.A. party and multiply it by a thousand, and it doesn’t even get fucking close to what’s in Silicon Valley. The show didn’t have any of that.”

[Source:  Re/code]

Larry Harvey shared his opinion with Techcrunch:

“You can make a lot of money and do good with it. Elon Musk has made a lot of money.”

Later episodes in Silicon Valley’s first season showed a Burning Man poster in the coder house where the main characters live and work.

Anybody know if Mike Judge made it out to Burning Man in 2014?

Dec 1 2014

What Entrepreneurs Can Learn From Burning Man

BMOrg continue on their mission to get every mainstream business publication to look at them for guidance on how to run companies, with Harley Dubois giving an interview to Entrepreneur magazine.

re-blogged from Entrepreneur.com (emphasis ours):

If you aren’t already an entrepreneur, you may become one by the time you leave Burning Man — in some shape or form.

You won’t make money in the desert; the exchange of money isn’t allowed at the annual, weeklong arts festival held in Nevada’s Black Rock Desert. But you will have created something for someone. You will have seen a need and met it. You will have innovated a solution to a problem or decided to spontaneously create a new service or product for yourself and your fellow Burners (that’s what attendees are called).

And that energy, that entrepreneurial spirit, is priceless. It’s what so many management consultants charge top dollar right now to bring to stuffy corporate offices.

Lessons From Burning Man on How to Unlock Creativity and Think Big

Image credit: Jared Mechaber
.

…Whether your goal is to get your creative juices flowing, or to facilitate a more experimental and productive workplace, you need to start by eliminating unnecessary regulations and burdensome structure. At Burning Man, “an entrepreneurial spirit is going to come to the forefront very easily because there aren’t a lot of rules, but there is opportunity,”Harley K. Dubois, a co-founder of the event, told Entrepreneur earlier this fall at The Feast, a social innovation conference in Brooklyn, N.Y…

“It is unrealistic to think people aren’t going to judge. People are people and they do, but when they do and somebody calls you on it, you have to reflect on yourself,” says Dubois.

Burning Man, like entrepreneurship, is an event that requires equal parts organization and whimsy… 

Part of the entrepreneurial culture at Burning Man, says Dubois, is that there are no repercussions or penalties for failure when you are out in the middle of the desert. “Failure is part of it. I mean, you should be happy you failed because that means you can get it right next time!”

Lessons From Burning Man on How to Unlock Creativity and Think Big

Image credit: Ales aka Dust To Ashes
.

Burners attempt everything from building airships made of color and light to sail across the Burning Man playa at night to creating man-made mobile “icebergs” for Burners to cool off in and listen to music in. And then there are more practical entrepreneurial operations, like the mobile “Dust City Diner,” which serves hot grilled-cheese sandwiches and coffee to fellow Burners. “We create a vessel and the participants who come to our event bring the content. We are vessel creators. Without the people coming and bringing those costumes, bringing their ideas, bringing their art, bringing everything they bring themselves, this wouldn’t happen,” says Dubois…

While the first iteration of Burning Man was largely about stereotypical “hippie/artist” sorts sleeping in tents on the desert for a week, the last few festivals have been increasingly attended by the Silicon Valley elitein a sort of hedonistic party meets business networking opportunity. Entrepreneurs get funded, co-founders meet and come together and deals are made, all against the backdrop of dust for days and almost-naked revelers. Dubois wishes the Burning Man team had been tracking the businesses that were incubated in its dust-covered-temporary city.

“If we had tracked all these businesses that had come out of the inspiration of Burning Man, we would have a really amazing tree to look at,” she says.

Lessons From Burning Man on How to Unlock Creativity and Think Big

Read the full article here.